Pursuant to the Federal Law of Protection of Personal Data Held in Private Possession (Ley Federal de Protección de Datos Personales en Posesión de Particulares) (the “Act”) and its Rules (the “Rules”) in force in Mexico, we hereby inform you the terms and conditions of Personal Data Privacy Notice (Aviso de Privacidad de Datos Personales) of JV Desarrollos, S.A.P.I. de C.V. (hereinafter referred to as “JV Desarrollos”) located at Avenida CTM, Manzana 164, entre 1° Norte y Avenida Cozumel, lote 1, colonia Zazil Ha en la ciudad de Playa del Carmen, Quintana Roo.
1. What information do we gather?
JV Desarrollos gathers your personal data by means of several formats. Some of these may request information related to yourself, such as: (i) Personal data, including name and surname, date of birth, private address, work address, phone number, e-mail address, tax identification number (Registro Federal de Contribuyentes) (“RFC”), Unique Population Registry Code (Clave Única de Registro de Población), and (ii) Financial or patrimonial information. Such data hereinafter referred to as “Personal Data” (Datos Personales).
As part of the client registry in JV Desarrollos, certain documentation (such as, copy of your photo identification, proof of address, CURP, and RFC may be requested to you. We use the highest standards in terms of security in order to protect your Personal Data.
2. What do we use your information for?
The Personal Data we gather from you have the sole purpose of:
Primary Purpose: (a) Identifying the client, (b) Creating and updating our clients’ records, including clients’ information in connection with statistics related to their choices and preferences of the clients of JV Desarrollos; (c) Evaluating as potential client; (d) Providing required products and services, in a timely and proper manner, any other transaction related to commercial services; (e) Informing you about similar services to those hired in past; (f) Debit and credit card charges for purchased services; (g) Invoicing and billing, and; (i) Fulfilling our obligations with our guests in general.
Secondary Purpose: (a) Email advertising, (b) Informing about JV Desarrollos ́ changes, gifts and/or special offers, (c) Evaluating the quality of JV Desarrollos’ services, and (d) Contacting directly to the client by telephone or e-mail for the above mentioned purposes.
In collecting, processing and treating your Personal Data, we comply with the principles established by the Act; legality, quality, consent, information, finality, loyalty, proportionality and responsibility.
3. Who we share your Personal Data with?
JV Desarrollos may transfer your Personal Data exclusively to any of its shareholders, affiliates or subsidiary companies, as well as to any third party that has entered into a service agreement with JV Desarrollos in connection with, or in order to provide services for the benefit of the client, pursuant to item 2 of this Privacy Notice. In order to comply with the applicable law or any requirement from a competent authority, JV Desarrollos may reveal certain or allow the access to your Personal Data. We will not commercialize, sell or lease your personal information without your prior consent.
Your Personal Data may be compiled and storaged in a database exclusively owned by JV Desarrollos.
4. What security and control measures we use to protect your Personal Data?
JV Desarrollos has implemented administrative, technical and physical security measures in order to protect your Personal Data against damage, loss, alteration, destruction or unauthorized use or access to it, which we also demand from our service suppliers, even when those services are supplied or rendered by JV Desarrollos’ subsidiaries or affiliates.
5. Who is in charge of the treatment of your Personal Data?
The “Committee of Personal Data” (Comité de Datos Personales) is in charge of processing and treating your Personal Data. The Committee of Personal Data opens from 9:00 to 19:00, Monday through Friday and is located at Avenida CTM, Manzana 164, entre 1° Norte y Avenida Cozumel, lote 1, colonia Zazil Ha en la ciudad de Playa del Carmen, Quintana Roo, phone number (+52) (984) 206 50 70 or it can also be contacted to the e-mail address indicated in item 6 of this Privacy Notice.
6. How to exercise your ARCO rights and revoke consent to use your Personal Data?
Owners of Personal Data may exercise their ARCO rights (Access, Rectification, Cancellation and Opposition to processing and treating Personal Data), or revoke consent granted to JV Desarrollos for processing their Personal Data, by sending written petition to firstname.lastname@example.org. Said request shall include, at least the following information: (a) name and address or any other contact information in order to notify you the response to your request; (b) documents proving your identity or legal representation, if applicable; (c) clear and precise description of the Personal Data for which you wish to exercise any of your ARCO rights, and (d) any other information tending to facilitate identifying your Personal Data.
7. When can you exercise your ARCO rights?
Pursuant to the Act and the Rules, you may request the exercise of your ARCO rights at any time; JV Desarrollos has the obligation to reply your request within the following 20 days. Once such period of time has elapsed and in case JV Desarrollos has not replied to your request, then you may file for the right’s protection procedure before the National Institute for Transparency, Access to Public Information and Data Protection (Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos) (INAI).
8. Amendments to the Privacy Notice.
We may amend this Privacy Notice from time to time. Any amendment to this Privacy Notice will be informed to you by any of the following means: (i) visible signs placed in JV Desarrollos’s offices, (ii) JV Desarrollos’s website, or (iii) email or mail directly to the provided addresses. We will not be held responsible if you do not learn of any amendment to this Privacy Notice or in case you do not receive that certain communication distributed by JV Desarrollos. For your convenience, please check over the content of this Privacy Notice periodically by sending a request to our email address email@example.com.
9. Other applicable regulations.
JV Desarrollos is located in Mexico and Mexican law regulates all the matters related to the Personal Data. By providing your information to JV Desarrollos, you consent us to use and transfer your Personal Data as mentioned above, and accept this Privacy Notice.
Finally the parties agree to provide any information and documentary support, that might be required pursuant the Federal Law for the Prevention and Identification of Transactions with Funds from Illegal Sources (Ley Federal para la Prevención e Identificación de Operaciones con Recursos de Procedencia Ilícita).
This Privacy Notice complies with the requirements established by the Act and the Rules.
Updated on: August 18, 2017.